New Madison Hospice and Palliative Care, Inc.

For-Profit8 years operating

Glendora, California — Los Angeles County

New Madison Hospice and Palliative Care, Inc. is a for-profit hospice provider that scores well above average overall, ranking in the 55th percentile in California. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 55% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

1 measure not reported

Visits in last days of life12.5

State avg: 28.3

Pain screening98.5

State avg: 90.9

Pain assessment84.7

State avg: 90.9

Breathing difficulty screening100

State avg: 90.9

Breathing difficulty treatment98.3

State avg: 90.9

Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 90.9

Beliefs & values addressed100

State avg: 90.9

8

HCI Score

out of 10

55%

Percentile

in California

#960

State Rank

in California

HCI composite score8

State avg: 8.4

HIS composite score85.3

State avg: 90.9

Continuous care / inpatient days0.3
Gaps in nursing visits28.8
Nurse care minutes per day11.3

About this provider

New Madison Hospice and Palliative Care, Inc. performs strongly in Family Support, placing them among the better providers in California.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0.3
Gaps in nursing visits
28.8
Nurse care minutes per day
11.3
Visits near death
88.7
Per-beneficiary spending
$26690

Process Quality Measures (HIS)

Composite score
85.3
Treatment preferences
100
Beliefs & values
100
Pain screening
98.5
Pain assessment
84.7
Dyspnea screening
100
Dyspnea treatment
98.3
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
12.5%
Nurse care minutes / day
11.3
Per-beneficiary spending
$26690
Avg daily census
20 patients

Patient Mix

Cancer
24%
Dementia
21%
Heart disease
18%
Respiratory
Not reported
Stroke
18%

Data Sources

CCN
921654
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Glendora, CA 91740

(626) 703-4144