First Call Hospice South

For-Profit4 years operating

El Dorado Hills, California — El Dorado County

First Call Hospice South is a for-profit hospice provider that scores well above average overall, ranking in the 81st percentile in California. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Wayven Quality Score

Excellent

Better than 81% of hospices in California

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

2 measures not reported

Visits in last days of life76.3

State avg: 28.3

Pain screening98.6

State avg: 90.9

Pain assessment100

State avg: 90.9

Breathing difficulty screening100

State avg: 90.9

Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)78
Would recommend81
Timely care73
Team communication79
Respect88
Emotional & spiritual support88
Symptom management73
Caregiver training73
Treatment preferences documented100

State avg: 90.9

Beliefs & values addressed100

State avg: 90.9

9

HCI Score

out of 10

81%

Percentile

in California

#421

State Rank

in California

HCI composite score9

State avg: 8.4

HIS composite score98.6

State avg: 90.9

Continuous care / inpatient days0
Gaps in nursing visits16.7
Nurse care minutes per day16.9

About this provider

First Call Hospice South performs strongly in Process Integrity, placing them among the better providers in California.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
16.7
Nurse care minutes per day
16.9
Visits near death
98
Per-beneficiary spending
$21345

Process Quality Measures (HIS)

Composite score
98.6
Treatment preferences
100
Beliefs & values
100
Pain screening
98.6
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
76.3%
Nurse care minutes / day
16.9
Per-beneficiary spending
$21345
Avg daily census
16 patients

Patient Mix

Cancer
Not reported
Dementia
43%
Heart disease
Not reported
Respiratory
Not reported
Stroke
26%

Data Sources

CCN
B31707
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

El Dorado Hills, CA 95762

(916) 281-4414