Charter Hospice of the San Gabriel Valley, LLC
Covina, California — Los Angeles County
Charter Hospice of the San Gabriel Valley, LLC is an established for-profit hospice provider that scores well above average overall, ranking in the 68th percentile in California. They perform particularly well in end-of-life presence, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: pain and symptom management scores are below average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.
Some measures not reported by this provider.
Wayven Quality Score
Excellent
Better than 68% of hospices in California
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
5 measures not reported
State avg: 28.3
2 measures not reported
Note: Family satisfaction scores are from the California CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
1 measure not reported
9
HCI Score
out of 10
68%
Percentile
in California
#689
State Rank
in California
State avg: 8.4
About this provider
Charter Hospice of the San Gabriel Valley, LLC performs strongly in Process Integrity, placing them among the better providers in California.
Their Comfort & Pain Management scores are below average and worth discussing during an intake conversation.
Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 9 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 81.6
- Nurse care minutes per day
- 10.9
- Visits near death
- 85.7
- Per-beneficiary spending
- $19933
Process Quality Measures (HIS)
- Composite score
- Not reported
- Treatment preferences
- Not reported
- Beliefs & values
- Not reported
- Pain screening
- Not reported
- Pain assessment
- Not reported
- Dyspnea screening
- Not reported
- Dyspnea treatment
- Not reported
- Opioid bowel care
- Not reported
Utilization & Operations
- Visits in last days of life
- 31.4%
- Nurse care minutes / day
- 10.9
- Per-beneficiary spending
- $19933
- Avg daily census
- Not reported
Patient Mix
- Cancer
- Not reported
- Dementia
- Not reported
- Heart disease
- Not reported
- Respiratory
- Not reported
- Stroke
- Not reported
Data Sources
- CCN
- 551799
- CMS Region
- 9
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.