Gentiva

For-Profit33 years operating

Russellville, Arkansas — Pope County

Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 24th percentile in Arkansas. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 76% in Arkansas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life78.2

State avg: 67

Pain screening98.8

State avg: 95

Pain assessment100

State avg: 95

Breathing difficulty screening100

State avg: 95

Breathing difficulty treatment99.3

State avg: 95

Bowel care for pain medication patients100

State avg: 95

Note: Family satisfaction scores are from the Arkansas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend87
Timely care82
Team communication83
Respect91
Emotional & spiritual support91
Symptom management77
Caregiver training78
Treatment preferences documented100

State avg: 95

Beliefs & values addressed100

State avg: 95

9

HCI Score

out of 10

24%

Percentile

in Arkansas

#35

State Rank

in Arkansas

HCI composite score9

State avg: 9.4

HIS composite score98.3

State avg: 95

Continuous care / inpatient days0.2
Gaps in nursing visits43.6
Nurse care minutes per day9.9

About this provider

Gentiva performs strongly in Comfort & Pain Management, placing them among the better providers in Arkansas.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
43.6
Nurse care minutes per day
9.9
Visits near death
94.6
Per-beneficiary spending
$24298

Process Quality Measures (HIS)

Composite score
98.3
Treatment preferences
100
Beliefs & values
100
Pain screening
98.8
Pain assessment
100
Dyspnea screening
100
Dyspnea treatment
99.3
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
78.2%
Nurse care minutes / day
9.9
Per-beneficiary spending
$24298
Avg daily census
175 patients

Patient Mix

Cancer
13%
Dementia
29%
Heart disease
36%
Respiratory
15%
Stroke
3%

Data Sources

CCN
041528
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Russellville, AR 72801

(479) 890-2730