Gentiva

For-Profit37 years operating

Forrest City, Arkansas — St. Francis County

Gentiva is an established for-profit hospice provider that scores well above average overall, ranking in the 56th percentile in Arkansas. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 56% of hospices in Arkansas

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life80.4

State avg: 67

Pain screening98.3

State avg: 95

Pain assessment100

State avg: 95

Breathing difficulty screening99.6

State avg: 95

Breathing difficulty treatment98.9

State avg: 95

Bowel care for pain medication patients100

State avg: 95

Note: Family satisfaction scores are from the Arkansas CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)83
Would recommend87
Timely care82
Team communication83
Respect91
Emotional & spiritual support91
Symptom management77
Caregiver training78
Treatment preferences documented100

State avg: 95

Beliefs & values addressed99.1

State avg: 95

10

HCI Score

out of 10

56%

Percentile

in Arkansas

#21

State Rank

in Arkansas

HCI composite score10

State avg: 9.4

HIS composite score96.2

State avg: 95

Continuous care / inpatient days0
Gaps in nursing visits26.6
Nurse care minutes per day10.9

About this provider

Gentiva performs strongly in Process Integrity, placing them among the better providers in Arkansas.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
26.6
Nurse care minutes per day
10.9
Visits near death
95.9
Per-beneficiary spending
$20997

Process Quality Measures (HIS)

Composite score
96.2
Treatment preferences
100
Beliefs & values
99.1
Pain screening
98.3
Pain assessment
100
Dyspnea screening
99.6
Dyspnea treatment
98.9
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
80.4%
Nurse care minutes / day
10.9
Per-beneficiary spending
$20997
Avg daily census
83 patients

Patient Mix

Cancer
23%
Dementia
28%
Heart disease
26%
Respiratory
14%
Stroke
Not reported

Data Sources

CCN
041510
CMS Region
6

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Forrest City, AR 72335

(870) 633-6812