Universal Hospice Care Services
Phoenix, Arizona — Maricopa County
Universal Hospice Care Services is a for-profit hospice provider that scores well above average overall, ranking in the 28th percentile in Arizona. They perform particularly well in family communication, meeting or exceeding state benchmarks in this area. Worth noting: their Hospice Care Index falls below the state average. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.
Some measures not reported by this provider.
Wayven Quality Score
Excellent
Above 28% of hospices in Arizona
Independent & data-driven — no paid listings
CompareQuality breakdown
Three pillars that make up the overall score. Tap to explore individual measures.
2 measures not reported
State avg: 89.1
State avg: 89.1
State avg: 89.1
State avg: 89.1
Note: Family satisfaction scores are from the Arizona CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.
State avg: 89.1
State avg: 89.1
6
HCI Score
out of 10
28%
Percentile
in Arizona
#177
State Rank
in Arizona
State avg: 8.8
State avg: 89.1
About this provider
Universal Hospice Care Services performs strongly in Comfort & Pain Management, placing them among the better providers in Arizona.
Their Process Integrity scores are near the state average.
Ask about their on-call availability and how they support families between scheduled visits.
Based on federal CMS quality data, updated February 2026.
Hospice Care Index Components
- Overall HCI score
- 6 / 10
- Continuous care / inpatient days
- 0
- Gaps in nursing visits
- 85.7
- Nurse care minutes per day
- 7.4
- Visits near death
- 100
- Per-beneficiary spending
- $22589
Process Quality Measures (HIS)
- Composite score
- 68.3
- Treatment preferences
- 100
- Beliefs & values
- 100
- Pain screening
- 85.4
- Pain assessment
- 95.7
- Dyspnea screening
- 87.8
- Dyspnea treatment
- 80
- Opioid bowel care
- Not reported
Utilization & Operations
- Visits in last days of life
- Not reported
- Nurse care minutes / day
- 7.4
- Per-beneficiary spending
- $22589
- Avg daily census
- 16 patients
Patient Mix
- Cancer
- Not reported
- Dementia
- 30%
- Heart disease
- 30%
- Respiratory
- Not reported
- Stroke
- Not reported
Data Sources
- CCN
- 001514
- CMS Region
- 9
All scores come directly from CMS. Providers cannot edit or influence their profile on this site.