Hospice of the West

For-Profit15 years operating

Phoenix, Arizona — Maricopa County

Hospice of the West is an established for-profit hospice provider that scores well above average overall, ranking in the 84th percentile in Arizona. They perform particularly well in end-of-life presence, clinical care practices, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. As a larger provider, they serve a high volume of patients — ask about nurse-to-patient ratios and how quickly they respond to after-hours calls.

Wayven Quality Score

Excellent

Better than 84% of hospices in Arizona

Independent & data-driven — no paid listings

Compare

Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life72.3

State avg: 59.1

Pain screening99.8

State avg: 89.1

Pain assessment99

State avg: 89.1

Breathing difficulty screening99.9

State avg: 89.1

Breathing difficulty treatment96.5

State avg: 89.1

Bowel care for pain medication patients97.6

State avg: 89.1

Note: Family satisfaction scores are from the Arizona CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care78
Team communication81
Respect91
Emotional & spiritual support90
Symptom management75
Caregiver training74
Treatment preferences documented99.9

State avg: 89.1

Beliefs & values addressed99.8

State avg: 89.1

10

HCI Score

out of 10

84%

Percentile

in Arizona

#40

State Rank

in Arizona

HCI composite score10

State avg: 8.8

HIS composite score97.3

State avg: 89.1

Continuous care / inpatient days0
Gaps in nursing visits69
Nurse care minutes per day12.3

About this provider

Hospice of the West performs strongly in Process Integrity, placing them among the better providers in Arizona.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
69
Nurse care minutes per day
12.3
Visits near death
93.6
Per-beneficiary spending
$21923

Process Quality Measures (HIS)

Composite score
97.3
Treatment preferences
99.9
Beliefs & values
99.8
Pain screening
99.8
Pain assessment
99
Dyspnea screening
99.9
Dyspnea treatment
96.5
Opioid bowel care
97.6

Utilization & Operations

Visits in last days of life
72.3%
Nurse care minutes / day
12.3
Per-beneficiary spending
$21923
Avg daily census
323 patients

Patient Mix

Cancer
13%
Dementia
33%
Heart disease
23%
Respiratory
10%
Stroke
7%

Data Sources

CCN
031592
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Phoenix, AZ 85027

(602) 343-6422