Northland Hospice and Palliative Care, Inc..

For-Profit33 years operating

Flagstaff, Arizona — Coconino County

Northland Hospice and Palliative Care, Inc.. is an established for-profit hospice provider that scores well above average overall, ranking in the 49th percentile in Arizona. They perform particularly well in end-of-life presence, overall care quality indicators, and family communication, meeting or exceeding state benchmarks in these areas. This is a smaller-census provider, which can mean more personalized care — ask how they manage staffing during weekends and holidays.

Some measures not reported by this provider.

Wayven Quality Score

Excellent

Above 49% of hospices in Arizona

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

5 measures not reported

Visits in last days of life80.3

State avg: 59.1

Pain screeningNot reported
Pain assessmentNot reported
Breathing difficulty screeningNot reported
Breathing difficulty treatmentNot reported
Bowel care for pain medication patientsNot reported

2 measures not reported

Note: Family satisfaction scores are from the Arizona CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)82
Would recommend85
Timely care78
Team communication81
Respect91
Emotional & spiritual support90
Symptom management75
Caregiver training74
Treatment preferences documentedNot reported
Beliefs & values addressedNot reported

1 measure not reported

9

HCI Score

out of 10

49%

Percentile

in Arizona

#126

State Rank

in Arizona

HCI composite score9

State avg: 8.8

HIS composite scoreNot reported
Continuous care / inpatient days0
Gaps in nursing visits64.9
Nurse care minutes per day11.3

About this provider

Northland Hospice and Palliative Care, Inc.. performs strongly in Process Integrity, placing them among the better providers in Arizona.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
9 / 10
Continuous care / inpatient days
0
Gaps in nursing visits
64.9
Nurse care minutes per day
11.3
Visits near death
97.8
Per-beneficiary spending
$15930

Process Quality Measures (HIS)

Composite score
Not reported
Treatment preferences
Not reported
Beliefs & values
Not reported
Pain screening
Not reported
Pain assessment
Not reported
Dyspnea screening
Not reported
Dyspnea treatment
Not reported
Opioid bowel care
Not reported

Utilization & Operations

Visits in last days of life
80.3%
Nurse care minutes / day
11.3
Per-beneficiary spending
$15930
Avg daily census
12 patients

Patient Mix

Cancer
26%
Dementia
18%
Heart disease
18%
Respiratory
Not reported
Stroke
Not reported

Data Sources

CCN
031512
CMS Region
9

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Flagstaff, AZ 86001

(928) 779-1227