Expect Care Hospice

For-Profit20 years operating

Hoover, Alabama — Shelby County

Expect Care Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 56th percentile in Alabama. They perform particularly well in overall care quality indicators and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their rate of visits in a patient's final days is below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

Better than 56% of hospices in Alabama

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life64

State avg: 71.2

Pain screening98

State avg: 98

Pain assessment100

State avg: 98

Breathing difficulty screening99.4

State avg: 98

Breathing difficulty treatment99.1

State avg: 98

Bowel care for pain medication patients98.3

State avg: 98

Note: Family satisfaction scores are from the Alabama CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend87
Timely care83
Team communication86
Respect93
Emotional & spiritual support91
Symptom management80
Caregiver training82
Treatment preferences documented100

State avg: 98

Beliefs & values addressed97.5

State avg: 98

10

HCI Score

out of 10

56%

Percentile

in Alabama

#38

State Rank

in Alabama

HCI composite score10

State avg: 9.3

HIS composite score94.4

State avg: 98

Continuous care / inpatient days0.2
Gaps in nursing visits37.7
Nurse care minutes per day11

About this provider

Expect Care Hospice performs strongly in Process Integrity, placing them among the better providers in Alabama.

Ask about their staffing approach for end-of-life visits — their current rate is below the state benchmark.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
10 / 10
Continuous care / inpatient days
0.2
Gaps in nursing visits
37.7
Nurse care minutes per day
11
Visits near death
96.6
Per-beneficiary spending
$19470

Process Quality Measures (HIS)

Composite score
94.4
Treatment preferences
100
Beliefs & values
97.5
Pain screening
98
Pain assessment
100
Dyspnea screening
99.4
Dyspnea treatment
99.1
Opioid bowel care
98.3

Utilization & Operations

Visits in last days of life
64%
Nurse care minutes / day
11
Per-beneficiary spending
$19470
Avg daily census
170 patients

Patient Mix

Cancer
17%
Dementia
35%
Heart disease
16%
Respiratory
12%
Stroke
11%

Data Sources

CCN
011638
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Hoover, AL 35255

(205) 444-0126