Preferred Hospice

For-Profit23 years operating

Florence, Alabama — Lauderdale County

Preferred Hospice is an established for-profit hospice provider that scores well above average overall, ranking in the 6th percentile in Alabama. They perform particularly well in end-of-life presence, clinical care practices, and family communication, meeting or exceeding state benchmarks in these areas. Worth noting: their Hospice Care Index falls below the state average. When speaking with them, ask about their approach to after-hours care, how they communicate changes in a patient's condition, and what support they offer to caregivers.

Wayven Quality Score

Excellent

In the bottom 94% in Alabama

Independent & data-driven — no paid listings

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Quality breakdown

Three pillars that make up the overall score. Tap to explore individual measures.

Visits in last days of life87.2

State avg: 71.2

Pain screening99.5

State avg: 98

Pain assessment99

State avg: 98

Breathing difficulty screening100

State avg: 98

Breathing difficulty treatment100

State avg: 98

Bowel care for pain medication patients100

State avg: 98

Note: Family satisfaction scores are from the Alabama CAHPS Hospice Survey (state-level, not provider-specific). Providers in this state share these benchmarks.

Overall rating (9-10)84
Would recommend87
Timely care83
Team communication86
Respect93
Emotional & spiritual support91
Symptom management80
Caregiver training82
Treatment preferences documented100

State avg: 98

Beliefs & values addressed100

State avg: 98

8

HCI Score

out of 10

6%

Percentile

in Alabama

#80

State Rank

in Alabama

HCI composite score8

State avg: 9.3

HIS composite score98.9

State avg: 98

Continuous care / inpatient days0.1
Gaps in nursing visits55.8
Nurse care minutes per day11.1

About this provider

Preferred Hospice performs strongly in Comfort & Pain Management, placing them among the better providers in Alabama.

Ask about their on-call availability and how they support families between scheduled visits.

Based on federal CMS quality data, updated February 2026.

Hospice Care Index Components

Overall HCI score
8 / 10
Continuous care / inpatient days
0.1
Gaps in nursing visits
55.8
Nurse care minutes per day
11.1
Visits near death
99.3
Per-beneficiary spending
$15161

Process Quality Measures (HIS)

Composite score
98.9
Treatment preferences
100
Beliefs & values
100
Pain screening
99.5
Pain assessment
99
Dyspnea screening
100
Dyspnea treatment
100
Opioid bowel care
100

Utilization & Operations

Visits in last days of life
87.2%
Nurse care minutes / day
11.1
Per-beneficiary spending
$15161
Avg daily census
65 patients

Patient Mix

Cancer
10%
Dementia
41%
Heart disease
26%
Respiratory
7%
Stroke
6%

Data Sources

CCN
011592
CMS Region
4

All scores come directly from CMS. Providers cannot edit or influence their profile on this site.

Contact

Florence, AL 35630

(256) 767-1322